Security and Terms of Use
This extranet facility is for the explicit use by Orchard Energy, Orchard Environmental
Services and chosen clients and their authorised personnel. It is the responsibility of client
companies to ensure the safeguard and use of password protected areas.
Passwords can be reset by contacting your dedicated Orchard account manager on 0844 581 0844.
All data is stored remotely and is regularly backed up for security purposes. If you suspect
any mis-use of this extranet facility or identify any erroneous data please contact your dedicated
Orchard account manager.
Whilst every reasonable effort will be made to maintain the availability of the extranet
service there may be occasions where necessary maintenance may mean the service becomes
unavailable. Client companies will be notified in advance of any planned maintenance or
service downtime. Orchard shall not be liable, whether by way of indemnity or in any other
manner for any consequential or indirect loss of whatever nature suffered by the Client for
any loss of extranet data arising directly or indirectly from any event outside Orchard’s
control.